---
title: "Allow camera and microphone access in Chrome on an Android Device"
description: "If you’ve received the error ‘Camera and Microphone Access Required’, this means your device is currently not allowing the browser to use your camera or microphone to complete the interview. To allow this access, follow the steps below:"
canonical_url: "https://hv4-candidate-help-center.brainfish.ai/articles/allow-camera-and-microphone-access-in-chrome-on-an-android-device-ep1l3jAb0h"
md_url: "https://hv4-candidate-help-center.brainfish.ai/articles/allow-camera-and-microphone-access-in-chrome-on-an-android-device-ep1l3jAb0h.md"
---
# Allow camera and microphone access in Chrome on an Android Device

**If you’ve received the error ‘Camera and Microphone Access Required’, this means your device is currently not allowing the browser to use your camera or microphone to complete the interview. To allow this access, follow the steps below:**

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**For the best experience when completing a HireVue interview using a mobile device, please download the HireVue for Candidates app. You can find the link to instructions for downloading the app at the bottom of this article.**

#### If the above steps are unsuccessful, you can also try changing your settings to ‘Allow’ or ‘Always Allow’. If you are still unable to proceed, you can try downloading our mobile app from the Google Play Store or by clicking [here](https://play.google.com/store/apps/details?id=com.hirevue.candidate.generic\&hl=en).