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**Please Note:** This information is for candidates who have been invited to schedule an interview using our self-scheduling tool via a link from their recruiter. If you have been invited to complete an On-Demand interview, you do not need to schedule your interview. Click [here](/doc/08fa2da1-f303-491f-9bc0-c3b8f8542ac7) for more information about completing an On-Demand interview. 

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If you've been invited to self-schedule an interview on the HireVue platform, you should have received an invitation email including a link to schedule your interview, similar to the image below: 

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![Interview_Scheduling_FAQ.PNG](https://brainfish-storage-prod.s3-accelerate.amazonaws.com/uploads/d9148c2c-b5b5-4939-b6f3-40e33937eff5/4b607068-40dc-4d9b-9fd2-01ada39501b9/imported?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Credential=ASIAUPPN5IL3WNHUG5RJ%2F20260502%2Fus-east-2%2Fs3%2Faws4_request&X-Amz-Date=20260502T211106Z&X-Amz-Expires=3000&X-Amz-Security-Token=IQoJb3JpZ2luX2VjEHgaCXVzLWVhc3QtMiJGMEQCIEGNJ4oSZeSKPuk5xfhsZ1gj6iNE%2FGKX%2BticTlGOhzXaAiAfH0lpcLuDwYymZOjst8UV34Rix8zMj2Sw5JzCvcbCpCrcBQhBEAIaDDMwODEyNTk3NTI4NyIM%2F%2Ffm00C%2BPuQwXiidKrkFILv%2FxS%2BAsE5lZTiwiDjv7HMetMI1LnRNlkYoy2HcWFFkxL%2BiWtJluMMaeTtn675GcyBjcB6dXi6vYhhLU575SpySQxlXhG%2BUWhoEJpZC1jZe8kwU30SSTxnYzInVq6gbaSEBKXQ%2B6j%2FAbSGqjYItnFt956F0si6tU0%2BdsEzo4oqQH%2FgQ5U9WjM2isN9RsK3fO0icMb2wCtblbqBSug6Aqvhd06qRoji1tLfte2bmNns3FvGAy%2Fi0g4Djmw3P7%2FKg3w3AHd1yyoqQUSPsGUZLxsKKAnEBhf6oLjIs%2Fj5kFWZI3hvOH6S0WS8hKV8sYvOrVZvs3JhI0%2FqTKnBBfOLaErRRg6RM87xKzRHJGCVelPPBpPJq1Pii8Ze6qgjIiqZeTh7VTTnje0g9f1vt6NlXkSaiBzYmVPFVG0OAZQ6TRjyvoSYrUPnxZ6EGwB5gBesDNLCOd%2BJEks2rXsVt3jDA5uSyWAbGETDUTZ0GVJTwyegH3VIyhPgzQ7tDJ8PkWx3CRuNPH7jODV3PaR0UBX5rv2Z6sFaJUij9KFki5VA6jES%2F8A5Kk5a%2Fl4%2FG%2FXYFTjWUcX%2Fy4Ybdikn2J%2BbF2yxLPxeJFEObGj1%2BDotSZlr0IexFP5VpK0gVZi0397kaL22ZiS3bPBZ0JGecQ2gjTI6pBUWUHcF4G6YdWYEugHYbXtvDlWN%2FKvxQ5EFx1q3IfUbBW6iSs9Jw1Q6aSFt2s%2BPHg9ulBTe2mGeT8JM1M4bGzkeziHKB6wxsHhZUFlkMfM0wXvgFZRn6Aya8djLy43KHlrSeCoQyTnbFiwjhbQKtEM2Ha1z7HYL7Lyb3n8ZwBVV4EnFc0fDiov4N36osGyiCA8HUCysmeA9XDMNzIo%2FvDFhFuWxM56nL574DUM0h8fVw62LVfMsl0gPcVybFaXzPynUjcfApBlH0BTDqxtjPBjqRAcmqoxxouKMrau37TlhjLVuGKns5VGEYCWjGt9evCDLtSaxTP3CjRFkHl3n7T3TjsLSwhNlgkECJn0OGvO6iWFIGDrzdjpdvzb2a%2FBykSrbByyQUIVCMQx0HgZrNlFlwySg5I0Wx3MgwQqRzHUbBb1pFbrRCvN0JmMsKwM5hNNfHis%2FW0FZwik31fo7sqzCA6MI%3D&X-Amz-Signature=d3d4259c488dac819f7685046304521278bbebfef7876128c60688040b512e20&X-Amz-SignedHeaders=host&response-content-disposition=attachment)

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**Q:** Can I reschedule my interview?

**A:** The option to reschedule a self-scheduled interview may be available, depending on how your interview has been set up by the hiring company. If your interview time has not passed, you may be able to reschedule your original interview using the link you used to schedule your interview, which should be in your initial invitation email. We advise giving at least 24-hour notice prior to rescheduling an interview! If you do not see an option to reschedule your interview, please contact the hiring company directly for information about what options may be available.

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**Q:** I can’t find any available time-slots.

**A:** If you have attempted to filter through a few weeks and are unable to find an available time slot, we recommend getting in touch with the hiring company directly, as they are responsible for determining scheduling availability. They may have included some contact information in your invitation email.

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**Q:** My interviewer didn’t show up for my scheduled interview.

**A:** If your interview was not conducted as scheduled, we recommend getting in touch with the hiring company directly. They may have included some contact information in your invitation email.

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**If you were invited to a scheduled interview outside of the HireVue platform, you will need to get in touch with your recruiter.**

**You may have been provided with some contact information in your invitation email, or on the website through which you applied.**

Scheduling Your Interview

Restart Your Interview

You Can't See the Interviewer or the Interviewer Can't See You

Live Interview Audio Troubleshooting

Interviewer missing

Contact the Company You Applied to

Troubleshooting Your Game Based Assessments

Getting Started with Your Live Interview

The "interview is not ready" Error

How Does HireVue Protect My Data?

What is an On Demand Interview?

Check if your Interview is Completed

Getting Started with Your On Demand Interview (Computer)

No Image in your Practice Questions

No Sound in your Practice Questions

Candidate Insight Report FAQ

No Device to Take Your Interview

Find Your Interview Code

When Will I Hear Back From the Company I Applied To?

Hearing an Echo During a Live Interview

Disconnected During a Live Interview

What is HireVue?

Log In to Your Interview

Why HireVue?

When is My Interview Due?

What is a Live Interview?

Disconnected During the Interview

Reusing Your Interview FAQ

Browser Language Settings

Interview Language

Internet Connection Issues

Voice Sounds Distorted

Can I view the interview questions before/after the interview?

Finding Your Interview Invitation

What's Next in the Application Process?

ADA Compliance & Steps

What's My Application Status

INTERVIEW PROCESS

Interview Process

Nervous about being on camera?

Taking a HireVue- Tips for students (US Version)

Taking a HireVue- Tips for students (UK Version)

Practice your interview: FAQ

What Should I Wear?

Tips for a Successful Live Interview

How Does HireVue Minimize Bias?

Tips for a Successful On Demand Interview

How Does HireVue Promote Fairness?

Devices You Can Use to Take Your Interview

How HireVue is helping combat COVID-19?

Preparing for your Interview

Comprehensively Sanctioned Countries

HELPFUL TIPS

Helpful Tips

Allow camera and microphone access in Chrome on an Android Device

My mobile browser or app is frozen

Interview Upload Issues

Getting Started with Your On Demand Interview (Mobile Device)

Issues with Allowing Access to Camera and Microphone on a Mobile Device

Practice the Interview on your Mobile Device

App Download Issues

Completing Your Game-Based Assessment (Mobile)

Allow camera and microphone access in Safari on an Apple (iOS) device

MOBILE INTERVIEW

Mobile Interview

Guide

Candidate Help Center

Scheduling Your Interview

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Scheduling Your Interview

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