## Device Requirements

To successfully complete a HireVue interview, you will need:

-   A supported device \(see compatible options below\)
-   A functioning camera \(built-in or external\)
-   A working microphone \(built-in or external\)
-   A stable internet connection

## Compatible Devices

### Computers

-   **Windows:** Windows 10 or newer
-   **Mac:** macOS X 10.12 \(Sierra\) or newer

### Mobile Devices

-   **Android:** Smartphones with front-facing camera
    -   Mobile app: Android 8.0+
    -   Mobile browser: Android 8.0+ with latest Chrome browser
-   **Apple:** iPhone or iPad with front-facing camera
    -   Mobile app: iOS 13+
    -   Mobile browser: iOS 15+ with Safari mobile browser 15+

> **Important:** Chromium devices are not supported

## Mobile App Download Links

For the best mobile experience, download the **HireVue for Candidates** app:

-   [Apple App Store](https://itunes.apple.com/us/app/hirevue/id492573020?mt=8)
-   [Google Play Store](https://play.google.com/store/apps/details?id=com.hirevue.candidate.generic&hl=en)

## Supported Browsers

-   **Google Chrome:** Latest version \(recommended\)
-   **Firefox:** Latest version
-   **Microsoft Edge:** Latest version
-   **Safari:** Version 15 or higher

## Internet Connection Requirements

### On-Demand Interviews

-   **Minimum speed:** 100 kbps
-   **Recommended speed:** 350 kbps
-   Compatible with all supported devices

### Live Interviews

-   **Minimum speed:** 300 kbps
-   **Recommended speed:** 500 kbps

## Testing Your Connection

Before a Live interview, verify your connection using the appropriate regional test link:

-   **US:** [Connection Test](https://app.hirevue.com/ui/live/#/connection-test)
-   **International:** [Connection Test](https://eu.hirevue.com/ui/live/#/connection-test)

If you encounter connection issues, please reference our [troubleshooting guide](#) for step-by-step assistance.

\

Devices You Can Use to Take Your Interview

Taking a HireVue- Tips for students (UK Version)

Practice your interview: FAQ

What Should I Wear?

Tips for a Successful Live Interview

How Does HireVue Minimize Bias?

Nervous about being on camera?

Tips for a Successful On Demand Interview

How Does HireVue Promote Fairness?

How HireVue is helping combat COVID-19?

Preparing for your Interview

Taking a HireVue- Tips for students (US Version)

Comprehensively Sanctioned Countries

HELPFUL TIPS

Helpful Tips

The "interview is not ready" Error

Getting Started with Your Live Interview

Troubleshooting Your Game Based Assessments

Contact the Company You Applied to

Interviewer missing

Finding Your Interview Invitation

Scheduling Your Interview

What's Next in the Application Process?

You Can't See the Interviewer or the Interviewer Can't See You

Restart Your Interview

ADA Compliance & Steps

What is HireVue?

Live Interview Audio Troubleshooting

What's My Application Status

Log In to Your Interview

Why HireVue?

When is My Interview Due?

What is a Live Interview?

Disconnected During the Interview

Reusing Your Interview FAQ

Browser Language Settings

Interview Language

Internet Connection Issues

Voice Sounds Distorted

Can I view the interview questions before/after the interview?

How Does HireVue Protect My Data?

What is an On Demand Interview?

Check if your Interview is Completed

Getting Started with Your On Demand Interview (Computer)

No Image in your Practice Questions

No Sound in your Practice Questions

Candidate Insight Report FAQ

No Device to Take Your Interview

Find Your Interview Code

When Will I Hear Back From the Company I Applied To?

Disconnected During a Live Interview

Hearing an Echo During a Live Interview

INTERVIEW PROCESS

Interview Process

Allow camera and microphone access in Chrome on an Android Device

My mobile browser or app is frozen

Interview Upload Issues

Getting Started with Your On Demand Interview (Mobile Device)

Issues with Allowing Access to Camera and Microphone on a Mobile Device

Practice the Interview on your Mobile Device

App Download Issues

Completing Your Game-Based Assessment (Mobile)

Allow camera and microphone access in Safari on an Apple (iOS) device

MOBILE INTERVIEW

Mobile Interview

Guide

Candidate Help Center

Devices You Can Use to Take Your Interview

Share

Share

Devices You Can Use to Take Your Interview

Share

Share